Wendus Support
Open a Wendus support request.
App Summary
Wendus keeps guest lists, seating, venue planning, offline check-in, and encrypted backup on iPhone and iPad.
No Account Required
The app does not require a login or guest account.
Common Support Topics
- Local event data is stored on the device by default.
- CSV import auto-matches familiar columns, lets you remap custom headers, and previews new, updated, and skipped rows before anything changes.
- Manual guest entry and CSV import support optional phone, email, WhatsApp, Instagram, and SMS contact fields.
- Free Core supports one main event with up to 50 guests.
- The local 3-day premium planning trial requires no payment and does not automatically charge.
- Premium venue planning can import a venue-provided PDF or image, calibrate map scale, place measured tables and zones, and apply restricted areas to seating.
- Venue mode works without a network service after seating and QR passes are prepared.
- Household QR passes support staggered arrivals; lost or leaked passes can be revoked and reissued.
- Camera permission is requested only when opening the QR scanner.
- Venue Handoff sends encrypted check-in-only packets between nearby Wendus devices with premium access.
- Backup & Transfer creates a passphrase-protected
.wendusbackupfile that can be restored on another device running Wendus. The passphrase cannot be recovered. - Encrypted local archives can be restored or deleted from Privacy & Editions.
- Post-event closeout can purge sensitive fields, keep aggregates, archive the event, or delete local event data.